Is your meter and other electric infrastructure damaged?
Who’s responsible?

During severe weather, your electrical equipment can be damaged and cause you to lose power. When this happens, Tampa Electric is responsible for any storm-related damage to the electric meter and service line. Customers are responsible for damage to the Weatherhead, riser and meter box. This electric service diagram shows you what meter-related damage the customer is responsible for repairing and what Tampa Electric is responsible for fixing. To expedite your power restoration, we recommend familiarizing yourself with your electric meter, so you know whether to call Tampa Electric or a licensed electrician to make repairs.

• Service Line: Carries electricity from the neighborhood power pole to your home. Tampa Electric is responsible for any storm-related damage to the service line.
• Weatherhead: The rounded pipe on your roof that receives service lines.
• Riser: The pipe that contains service lines and connects your Weather head to your meter box.
• Electric Meter: Continuously records the amount of electricity in use in your home. Tampa Electric is responsible for any storm-related damage to the electric meter.
• Meter Box: Where your meter is mounted and encases the cable connection to your breaker panel.