- Energy Audit
- Prime Time Plus
- Energy Planner
- Ductwork
- Ceiling Insulation
- Window Replacement
- Heating & Cooling
- Energy Star® New Construction
- Energy Star® Pool Pump
- Energy Star® Smart Thermostat
- Education and Awareness
- Weatherization
- Energy Calculators
- Energy-Efficiency Tips for Home
- Vendor Number Form
Save energy and money
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Our free Energy Planner program is a powerful tool to save money. It allows you to plan your highest energy use during the time of day when demand for electricity is lowest. By doing so, we’re able to “reward” you with lower rates. Think of it as shopping every day during a limited-time sale!
Here’s an example: Instead of paying the current standard residential rate of 11.532 cents per kilowatt-hour without Energy Planner, you can run your water heater or do your laundry during a low-rate time period and spend just 7.914 cents per kilowatt hour with Energy Planner. Those pennies add up!
Not for you? Select the tab below to learn about Prime Time Plus.
How it worksEnergy Planner offers lower electricity rates based on the time of day and the day of the week (Low, Medium and High). The key to saving is to make simple adjustments to when you use energy most. We install programmable devices that communicate with an online portal you’ll access to program your heating & cooling system, water heater and pool pump (if applicable). You’ll be “rewarded” with lower rates when running those appliances and being aware of other energy use during the Low and Medium price levels. Don’t worry – our energy experts will explain how to access the portal, program your appliances and maximize savings! Price levels make it easy
The MEDIUM RATE is available for the greatest amount of time at 58.9% and is still lower than the standard rate. The HIGH RATE makes up the least amount of time at 13.4%. This rate is NEVER present on weekends or holidays. |
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Know your price levels and plan accordingly – it’s all in the timing!
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*Don’t be alarmed by the Critical price level. Although this level can become active at any time and reflects the increased cost of providing electricity during times of extremely high demand, it's used infrequently. Should the Critical rate go into effect it cannot exceed 1.5 percent of the total hours in a year. If the Critical rate was in effect for the maximum 1.5 percent of total hours in the year, an average customer with 1000 kWh usage/month would see an additional $41.52/year added to their bill. As an added sense of security, Energy Planner lets you program your heating and cooling system, water heater and pool pump (if applicable) to automatically shut off if a Critical level becomes active. The price of 11.532 cents per kilowatt-hour (kWh) is based on an average residential customer using 1,200 kWh per month on Tampa Electric's Residential Service (RS) two-tiered fuel and energy rate effective, June 1, 2024. For more details, view the Tariff on Tampa Electric's website. |
We’ll show you how to maximize your savings
Here’s what we’ll install at your home.
Control device
Programmable thermostat |
Personalized training
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"We have been on the Energy Program for more than five years. It has been the best single thing we have ever done to save money and electricity at our home. The installers did a superb job and took extra time to show us how to use the Web portal. We also took advantage of Tampa Electric's Ductwork program and even received a rebate to add insulation in our attic. Do not wait to have Energy Planner installed! My wife and I could not be happier with the program." Steven & Frances P., Tampa |
Energy Planner Portal
Accessing your secure Energy Planner portal is easy. Create an account or login using your existing credentials. Once you’re logged in, click on Energy Planner to launch the Energy Planner portal. From the portal you can adjust temperature settings and program your, heating and cooling system, water heater and pool pump (if applicable). Whether you're at home, work or even away on vacation. Are you arriving home earlier than expected? No problem! Simply login to the portal and adjust your heating or cooling to get your home to the comfort level you want. The online portal offers even more... As an added benefit, the portal provides the following:
Click on the Resources tab to view the Energy Planner portal tutorial video. |
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"Our Energy Planner experience has been great. We use the free online Web portal to set the optimal temperature inside our home. And knowing when lower rates are available allows us to plan and save when using our washer, dryer and dishwasher. We are saving on our electric bill and love the ability to access and adjust our settings online, even when we're away from home." Jeff, Tampa |
Energy Planner User Resources
Here are tools that will help you make the most of Energy Planner.
Customer Guide
Wi-Fi Connection Step-By-Step
Portal Tutorial
Thermostat Tutorial
Energy PlannerSM testimonials
| Send Your Testimonial. |
Welcome to the Energy Planner customer testimonial page. We invite you to read what others are saying and encourage you to send one of your own. Energy Planner is one of several energy-saving programs designed to help you save energy and money.
"I am so happy that I signed up for Energy Planner. I automatically saw an impact on my bill and being enrolled empowered me to proactively take control of my energy use. I am very satisfied with the Energy Planner program."
Laura K., Tampa
"At first I was skeptical. Does it really work? So I said to myself, "It won't hurt to try it." I am happy to share that I'm saving about $100 a month on my electric bill. Plus I was able to take advantage of Tampa Electric's Ceiling Insulation rebate that was recommended by the analyst that came to my home. Woo Hoo!"
Noemi P., Tampa
"I've had Energy Planner for almost two years and I love it. I am buying a new house soon and I will definitely get it installed again. My electric bills are so much lower than they used to be."
Daniel, Tampa
"I just had Energy Planner installed at my home. The electricians who performed the installation (Buddy and Steve) took the time to explain the work they needed to perform and reminded me that I would experience a brief service interruption when the new meter was installed. I'm happy to share that the installation was performed flawlessly. I also want to compliment Keri, Tampa Electric's Energy Planner technician. Keri was professional, courteous and very knowledgeable. Like the installers, Keri took the time to show me how to use the Web portal and programmable thermostat to program my appliances. She also shared other suggestions that will help me maximize my annual savings."
Jeff, Tampa
"Our Energy Planner experience has been great. We use the free online Web portal to set the optimal temperature inside our home. And knowing when lower rates are available allows us to plan and save when using our washer, dryer and dishwasher. We are saving on our electric bill and love the ability to access and adjust our settings online, even when we're away from home."
Evan E., Oldsmar
"When my husband and I decided to sign up for the free Energy Planner program, we never realized how beneficial it could be. Energy Planner puts us in control of our energy use! We program our appliances and thermostat settings over the Internet. I am a TECO retiree and have always taken advantage of Tampa Electric's various programs. This is by far an excellent one. I was surprised to see a former student clerk (Keri) arrive to perform the installation. She offered professionalism and expertise."
Carol W., Tampa
"My wife and I signed up for Energy Planner over 2 years ago and we're very pleased to be saving 10 to 15 percent on electricity. Using the supplied smart thermostat is really easy and allows us to set temperature settings to get the best rate and it's even compatible with our new super-efficient AC unit that has a 2-stage compressor and variable-speed air handler. We program our dishwasher and water heater for max savings. And online tracking helps us keep track of our energy use by day, week and month. Get it!"
Edwin C., Tampa
"If your home doesn't have the Energy Planner program, call Tampa Electric to schedule your appointment today! In addition to saving money on our electric bill, we're conserving electricity too. We use the program's Web portal to program our heating & cooling system and pool pump with the click of a mouse, whether we're at home or away. When Tampa Electric performs the installation, they'll show you how to use the Web portal to program your appliances and save money on your electric bill."
Diana S., Brandon
"Tampa Electric's Energy Planner program is exceptional. I have seen a 51% decrease in my electric bill over four months. I not only appreciate the amount of savings I am experiencing, but also the wealth of knowledge I have gained in learning about energy conservation. I highly recommend that Tampa Electric customers take advantage of as many aspects of the Energy Planner program as they can. Tampa Electric's Energy Planner team excels in educating consumers and they provide outstanding customer service."
Susan C., Tampa
"After a year of putting it off, we recently decided to get on the Energy Planner. Why not? Especially now that the holidays are coming up. What better time to save money within your household? All at your fingertips! Most people would freak out about forgetting to set up everything before leaving on vacation but in our case, we can easily log in and adjust our thermostat without having to be home. We're amazed at how simple the functionalities are and how much savings they actually bring!"
L.F., Valrico
"We had the energy planner installed in 2011 and the system was recently upgraded by Tampa Electric. Works great. We are saving money every month and as a bonus we had more insulation added to the attic at little cost to us. The technicians that came to our house were very professional and neat. I highly recommend it."
Dave L., Tampa
"An Energy Audit two years ago became an energy saving mission! Energy Planner has successfully lowered my home's energy usage and cost. Not only does it cause me to be consciously aware of the amount of energy I'm using, but also how I am using it. This education has made my energy costs more manageable. Every person I have worked with, from the auditor, to the planners, to the ductwork sealers have been outstanding. I am completely satisfied with Energy Planner and highly recommend it!"
Susan C., Plant City
"We recently had the Energy Planner installed and, so far, everything has worked wonderfully. We are noticing the difference in our electric bill and our electric usage. What a great program. It's so easy to use the Web portal. Everyone should participate in this program!"
Alana B. & Stan T., Tampa
"We have been on the Energy Program for more than five years. It has been the best single thing we have ever done to save money and electricity at our home. The installers did a superb job and took extra time to show us how to use the Web portal. We also took advantage of Tampa Electric's Ductwork program and even received a rebate to add insulation in our attic. Do not wait to have Energy Planner installed! My wife and I could not be happier with the program."
Steven & Frances P., Tampa
Frequently Asked Questions
A. Yes, we’ll install a programmable thermostat. In addition, you’ll receive access to a secure online portal that lets you manage temperature settings and program select appliances while at home or away.
A. To achieve maximum savings, use the online portal to program your heating & cooling system, water heater and pool pump to operate during the Low and Medium pricing levels. You’ll maximize your savings by avoiding the short period of time when the High level is active.
A. Review when the Low and Medium price levels are active and adjust the time of day that you use your dishwasher, washer, clothes dryer and other large appliances to avoid the high level time period. Remember - small things add up -turn off lights, ceiling fans, TV and computer equipment in unoccupied rooms.
A. A Critical price level can become active at any time, but it’s extremely rare. It is activated at times of extremely high demand, such as an unseasonably cold winter day or extremely hot summer day. You can maximize your savings by programming your heating & cooling system, water heater and pool pump (if applicable) to automatically turn off when a critical pricing level is active.
A. Yes, an adult must be present, preferably the person who will most likely use the programmable thermostat and online portal. As part of the installation, we will show you how to make the most of Energy Planner by using these devices.
A. Yes, you can cancel after 12 months. We will remove all equipment and reinstall the thermostat you had prior to Energy Planner.
Here’s an alternative to Energy Planner
If Energy Planner doesn’t seem right for you, check out our new Prime Time Plus program that lets you earn credits on your electric bill for allowing Tampa Electric to temporarily turn off your heating and cooling system, water heater and pool pump (if you have one) during periods of extremely high demand for electricity. This program is geared towards those who want to take a “hands-off approach” to savings. Here’s a side-by-side comparison.
How much you can save with Energy Planner
Additional Resources
- Program Overview
- Energy-Efficiency Tips
- Cost to Operate Appliances
- Energy Efficiency Bill Insert
- Energy Planner Brochure
- Prime Time Plus Brochure
Ask for Identification
All Tampa Electric team members and contractors are required to carry photo identification cards. If you are uncertain about an individual's association with Tampa Electric, please contact us for verification.
