Residential Assistance

Residential Customer Bill Assistance

Rates Overview

2025 Base Rates

2025 Rates Filing

Tampa Electric is committed to helping customers manage their bills.

Here are some ways we can help you manage your energy usage and spending:

Energy Saving Programs: We offer nearly 30 energy-saving programs to help you save energy and save money. These include time-of-day and interruptible-energy programs, online and in-person energy audits and rebates on select energy-efficient equipment. For a comprehensive list of available programs visit our residential Save Energy page.
Savings Tips: There are simple actions you can take to help lower your electric bill. For hot and cold weather tips, as well as everyday energy-saving tips, check out our energy-efficiency tips for home.
Interactive Bill: Access personalized insights on your bill, available at TECOaccount.com. It shows a monthly and yearly usage comparison with customized recommendations on how to save money and energy.

We empathize with our customers who are facing hardships, which is why we:

Offer flexible payment extensions, whenever possible, allowing customers more time to pay their bills. To discuss what payment options are available, call us at 888-223-0800 on weekdays from 7:30 a.m. to 6 p.m.
Partner with many community agencies to connect qualified customers to assistance with household expenses and utility bills. Visit payment assistance to learn about local organizations and resources.