Moving is time-consuming and stressful. Tampa Electric can help!
Our secure start, stop or transfer self-service tool is your one-stop shop for requesting service changes, scheduling your installation, getting your account number, setting up payment options and enrolling in energy-saving programs, when it’s convenient for you -24 hours a day, 7 days a week.
To start or transfer your service, follow these easy steps.
- Existing customers:
- Log into your online account.
- If you do not have an online account, register now.
- New customers:
- Go to TECOaccount.com.
- To get started, follow the steps below.
- Choose the “Residential” or “Business” menu at the top of the page.
- Pick the Electric Service menu.
- Select “Start, Stop or Move Your Service.”
- Follow the prompts.
Tampa Electric’s secure start, stop or transfer service tool helps you:
- Save time. Say “goodbye” to waiting on hold. Our online start, stop or transfer service platform is available 24 hours a day, 7 days a week.
- Reduce stress. Don’t waste valuable time or miss a fun event because you have to turn on electric service during business hours. Start, stop or transfer your service online-when it’s convenient for you — 24 hours a day, seven days a week.
- Pick your date and time. Select your preferred date and time to start new service, end current service and transfer existing service to your new address.
- Receive real-time confirmations. No more waiting for your first statement to arrive. Receive real-time email confirmations about your service request and new account number instantly.
- Select convenient programs and services. When you request service online, you can:
- Make moving easier with TECO Connects. Our third-party concierge service finds the best deals on internet, TV, security systems, movers and more.
- Enroll in energy-saving programs like Energy Planner and Primetime Plus.
- Protect your home from costly power surges with Zap Cap Systems®.
- Get organized and declutter with Paperless Billing and Auto Pay.
- Help your neighbors in need by signing up for our Share Program.
- Submit documentation securely and easily. No more emailing, faxing or mailing documents. Upload any required documentation, securely, in seconds!
Visit TECOaccount.com/Welcome for more details.
